Ratings & Reviews

Overall Rating

4(281 reviews)99.6% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Kathryne R. - |Recommended: YesArea is great, nothing too ... — Area is great, nothing too far. Neighbors are friendly and not too noisy. I think the mailing service, specifically packages, can be a bit better since I have had experience with missing packages.
response from property -Kathryne, we really appreciate your encouragement regarding our peaceful atmosphere, and it's also great to know that our mailing service may benefit from some improvements. We definitely want you to have the best experience possible, so please email us at themonroe@trinity-pm.com when you get a chance, and we'll begin working on a solution. Thank you!
Review From Modern Messagesubmitted by Kittiya Y. - |Recommended: YesEverything here is very goo... — Everything here is very good , clean and quiet. I ’m happy to residence here. Around the community is very nice, all staff is very friendly. I love here .
response from property -Kittiya, we're thrilled that you're happy with your home here! Our team will continue to work hard to make sure you and all the residents can take comfort in a clean and peaceful community. Thank you for the five-star review!
Review From Modern Messagesubmitted by Tyler N. - |Recommended: YesGreat experience. Happy to ... — Great experience. Happy to live here, quiet, good neighbors, and amenities. Good parking, quick to respond to issues and good maintenance...
response from property -We're happy you live here too, Tyler! You can look forward to the same high-quality amenities in the community and prompt professionalism from us in the future. We value your residency with us, and thank you for the phenomenal review!
Review From Modern Messagesubmitted by Pamela F. - |Recommended: YesI have been very happy in m... — I have been very happy in my new apartment. Whenever I have a maintenance issue, it has gotten resolved quickly. The grounds are looked after well and the hallways in my building are maintained well also. It’s very peaceful here. And, I love my view of the water from my deck
response from property -Pamela, we're so glad to hear that you're enjoying yourself in our community! We take great pride in our ability to provide top-notch service to residents at all times, so always feel free to let us know if there's any way we may further improve your comfort and satisfaction. You can contact us at themonroe@trinity-pm.com at any time. Thank you!
Review From Modern Messagesubmitted by Rylan R. - |Recommended: YesGreat views real quiet and ... — great views real quiet and good place to live. havent had any issues living here and management is always flexible and very helpful if you need anything
response from property -Rylan, we appreciate you taking the time to leave us a favorable review. We agree that the views are beautiful, and we are delighted to hear that our management team has been taking good care of you. Please let us know if there is anything you need. We're always here to help!
Review From Modern Messagesubmitted by Nicole G. - |Recommended: YesI love living at the Monroe... — I love living at the Monroe apartment Everyone here is so friendly and helpful. The staff has been doing a great job during Covid-19 to keep us up to date of what is happening at the apartment, wats to stay safe, and making sure everything is getting cleaned often. We just renewed our lease and can not wait for another great year here
response from property -We're humbled by your outstanding feedback about our community, Nicole. The well-being and peace of mind of our residents is our top priority, and we are thrilled that this has shone through during this time. Thank you for being a part of our community!
Review From Modern Messagesubmitted by Aaron J. - |Recommended: YesWe’ve been living here for ... — We’ve been living here for several months now and it’s been an amazing experience. We love the area and our unit. Everyone around us is very friendly.
response from property -Aaron, we are grateful for your review and compliments for our friendly and beautiful community. It is encouraging to hear that you have had an amazing experience, and we appreciate you sharing this with us. Thank you!
Review From Modern Messagesubmitted by Elizabeth M. - |Recommended: YesGood atmosphere. Appliances... — Good atmosphere. Appliances could be more updated. A number of minor fix ups could be done in my apartment. Sometimes I am able to hear my neighbors. Alot of smokers not following the policy.
response from property -We are delighted to know that you're enjoying the atmosphere here, Elizabeth! We hear your request for some maintenance and your concerns regarding residents not abiding by our smoking policy. Rest assured, we will work tirelessly to make it right as soon as we are able to do so. Please reach out to us with more details at themonroe@trinity-pm.com when you have a moment. Thank you, and we look forward to connecting with you. COVID-19: Out of concern for our residents and team members, our Facilities team is available to complete all emergency maintenance requests. Non-emergency requests will be completed at a later date.
Review From Modern Messagesubmitted by Mariana C. - |Recommended: YesThe experience was good bec... — the experience was good because it was great cause the expireience was extraordinarythe experience was epicthe experience was awesome and that's why it was good
response from property -Mariana, we love reading that your living experience can be described as "great," "extraordinary," and "awesome." Thank you for giving us five stars!
Review From Modern Messagesubmitted by Kathryn H. - |Recommended: YesGreat place to live. friend... — great place to live. friendly community. wonderful neighbourhood. staff and maintenance crew always a pleasure to interact with. timely and efficient.
response from property -We're thrilled that you've been well-served by both our office and maintenance teams, Kathryn! It's a pleasure to have you in our community. Thank you for the exceptional review.
Review From Modern Messagesubmitted by Driana S. - |Recommended: YesI love here at Monroe apart... — I love here at Monroe apartments. This apartment is amazing and it is excellent for a one bedroom apartment. The location it self is by so many stores and surrounding cities, which is great. This place has become my home and I’m grateful for it
response from property -Driana, we love having you live here, too! Our team members are committed to providing the best possible service from start to finish in order to complement our premium location and desirable floor plans. Please don't hesitate to let us know if there's anything else we may do to enhance your living experience even further!
Review From Modern Messagesubmitted by Mehgan P. - |Recommended: YesHave lived here a out two a... — Have lived here a out two and half weeks now and am very happy so far The neighbors upstairs are a little loud but not more then normal living noises.
response from property -Mehgan, welcome to the community! It puts a smile on our faces to hear you're satisfied with your decision to call us home. If there is anything we may ever assist you with, please don't hesitate to reach out to us at themonroe@trinity-pm.com. Thank you for your review.
Review From Modern Messagesubmitted by Edward M. - |Recommended: YesClean, quiet and safe place... — Clean, quiet and safe place to live. Management was friendly, amenities are great I would recommend this community to friends and family. Kurt was awesome in getting us in within days of the first visit.
response from property -Edward, we are pleased to learn about your impression of our community. It's delightful to know how comfortable you are here. Thank you for the 5-star review and recommendation. We will be sure to share your gratitude with Ken.
Review From Modern Messagesubmitted by Ritamarie M. - |Recommended: YesCurt really went above and ... — Curt really went above and beyond to help us get into this beautiful apartment. We just had a house fire and he stayed late to help us to be able to move in asap
response from property -Ritamarie, we appreciate your feedback about Curt. It is nice to hear that our team has treated you with top-tier professionalism and you have felt comfortable. If there is anything you need as you settle in, please let us know.
Review From Modern Messagesubmitted by Lauren F. - |Recommended: YesQuite and safe community. P... — Quite and safe community. Police presence is nice. Neighbors are friendly. Nice amenities and close to the highways and stores. Not far from the city.
response from property -Lauren, thank you for your review and a five-star rating. It is wonderful to hear that our residents enjoy the amenities we are proud to provide in the community. Please continue enjoying them.