Ratings & Reviews

Overall Rating

4(258 reviews)99.6% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Bryan W. - |Recommended: YesGreat price and amenities, ... — Great price and amenities, some maintenance issues in the apartment and some office screw ups made it less smooth than it could have been. No biggie either way, happy to live here.
Review From Modern Messagesubmitted by Jamie T. - |Recommended: YesMove in was smooth. Problem... — Move in was smooth. Problems were resolved quickly and the office was friendly and welcoming. Since we moved across the country, Serra was helpful by describing the apartments in detail to us.
Review From Modern Messagesubmitted by Yunneng W. - |Recommended: YesI've been living here for 4... — I've been living here for 4 months, so far it's been a very good experience. I got my apartment near the leasing center so I could easily get access to the activity center.
response from property -Yunneng, welcome to the community! We're thrilled to hear that it has been a pleasant experience so far. We hope you'll feel at home and will enjoy the top-notch activity center and other amenities.
Review From Modern Messagesubmitted by Keelie P. - |Recommended: YesWe just moved in and the pr... — We just moved in and the process was so smooth and seamless Jernae is so sweet and she knows what she is doing I'm glad their system is so thorough and that we knew exactly what to do when we moved in.
response from property -Keelie, we are thrilled to receive your 5-star review! Your compliments about Jernae truly validates our commitment to excellence. Thank you for selecting our community to call home. We're so glad you're here!
Review From Modern Messagesubmitted by Xiangyun D. - |Recommended: YesI have been living in the M... — I have been living in the Monroe Apartment for 2 months now. I have to say this is the best apartment that I have been living. The apartment layout is a good style and it’s comfortable and quiet. And it has a great view of a golf course and a lake. The apartment is completely renovated before we moved in. Jernae and Gloria were really helpful and kind.
Review From Modern Messagesubmitted by Sarah A. - |Recommended: YesEverything is going pretty ... — Everything is going pretty well here so far. It's pretty quite minus the geese which nobody can do anything about and we can often hear the people above us stomping around. I've had no major issues finding parking, the grounds are good for dog walking, and there's convenient guest parking for family.
Review From Modern Messagesubmitted by Char*@*.Com - |Recommended: YesLovely apartments, great lo... — Lovely apartments, great location, and lots of benefits Excellent pet policy. A few minor issues with fixtures that were repaired soon after move in but a great value overall.
response from property -Thank you for highlighting your favorite features of our community! It's good to know our team resolved your move-in concerns promptly.
Review From Modern Messagesubmitted by Kyoshiro A. - |Recommended: YesEverything so far has been ... — Everything so far has been great Jernae was a great help with making the decision to move in here. It does get really dark at night so it would be great if they can have some street lights.
Review From Modern Messagesubmitted by Brandon F. - |Recommended: YesThe community is great and ... — The community is great and I love the atmosphere. It is a little bit pricey for the quality of the apartment but overall I enjoy it The staff are friendly and the amenities are amazing
response from property -Brandon, thank you for your review. There is nothing better than loving the community you live in. Our team works hard to provide our residents with a top-tier living experience with amenities at a competitive price. If there is anything we may do to elevate your experience here, please let us know.
Review From Modern Messagesubmitted by Leeann M. - |Recommended: YesThe Monroe Apartments are k... — The Monroe Apartments are kept up well. The cleaning staff and maintwnance staff are proffessional and courteous. The amenities are very nice ,especially the fitness center.
response from property -Leeann, we are heartened by your five-star review of our convenient amenities, well-maintained community, and our friendly team. Your review lets us know that we are on the right track. Thank you!
Review From Modern Messagesubmitted by Chad M. - |Recommended: YesI have lived here for almos... — I have lived here for almost 2 months now, everything is as great as I expected the maintenance staff is quick and efficient and the move in process could not have gone smoother. Only complaint I have is that there are paint drips in the apartment.
response from property -Hi Chad, thank you for being a loyal resident! We appreciate your feedback as we are always looking for new ways to improve the lives of our valued residents. We hope you continue to enjoy your home for many years to come!
Review From Modern Messagesubmitted by Chidi O. - |Recommended: YesThe Monroe is a well-kept c... — The Monroe is a well-kept community with consistent garbage removal, thick enough walls so you don't hear your neighbors, responsive repair management system and good amenities. Make sure your friends park in guest parking, they will tow their tail all the way to Melrose Park somewhere.
response from property -Hi, Chidi! Our team is pleased to hear you are enjoying our quiet community, responsive maintenance team, and our convenient amenities. We appreciate your encouragement!
Review From Modern Messagesubmitted by Kyle J. - |Recommended: YesI really love the in house ... — i really love the in house washers and dryers here and the community is very respectable with the noise levels. The fireplaces in the units are really nice. The maintenance keeps the landscapes really nice. I love seeing everyone walking around with their dogs. The walking path outside is very nice to walk around in the morning. I love going out there in the morning for 15 minutes everyday for my cardio and most of all the sauna is where i love to be sweating out toxins.
response from property -Thank you for the glowing review, Kyle! We're absolutely thrilled to know that you're enjoying your comfortable apartment home. It's also great to know that you're finding our upkeep to be top-notch. Please continue to enjoy our walking path and other amenities.
Review From Modern Messagesubmitted by Emily C. - |Recommended: YesWe've lived here for about ... — We've lived here for about 2 months now and sofar no complaints at all The area is safe and quiet. I love all of the friendly people and meeting their dogs The landscape is nice and clean. Looking forward to staying here for quiet some time.
response from property -Emily, your five-star review made our day! We are so happy you are satisfied with our fun, clean, and dog-friendly atmosphere. Your feedback helps us know what we are serving our residents well.
Review From Modern Messagesubmitted by Amjad A. - |Recommended: YesPlease have dedicated parki... — Please have dedicated parking spots for residents, or allow only a certain number of cars per house. Finding parking at night is so difficult. All garages are also full and never available to rent.
response from property -Amjad, thank you for your positive rating of our community! We are sorry to learn that you are less than pleased with our parking availability. Rest assured, we want to ensure our residents are comfortable, and sufficient parking is an important aspect of that goal. We would like to gather more details if you could kindly reach out to us at themonroe@trinity-pm.com. We look forward to speaking with you.