Ratings & Reviews

Overall Rating

4(246 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by William H. - |Recommended: YesI have had a very positive ... — I have had a very positive experience since the change. It is nice to see the complex being spruced up. There were a couple of small issues with the residence portal at the beginning but those have all been worked out.
response from property -Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
submitted by Betty E. - |Recommended: YesA thank you to Monroe Management — Thank you Monroe Management for having the foyer and hallway rugs cleaned yesterday. It is so much better and smells so much better. Really appreciate your attention to 1302 N Oakmont. The carpenters are on the next building and will be here next. Looking forward to fixing us up outside
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Alannah P. - |Recommended: YesI can see that they are try... — I can see that they are trying to improve on the buildings and processes. However I have had issues with payments and customer service with the ladies at the front desks where management needed to step in. Due to I did not like how their employees where talking to me with an attitude. But I can see a good change so looking for the future.
response from property -Thank you for your review. Please let us know if we may be of additional assistance.
Review From Modern Messagesubmitted by Daniel R. - |Recommended: YesGreat first place to start ... — Great first place to start out at. They have a 24hr gym and maintenance, pool and sauna, a lake to go fishing. I would recommend this place to anyone who would like to start out a new life on their own
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Claudia M. - |Recommended: YesI think every place has its... — I think every place has its pros and cons, but this community is a nice place to live overall. They've done a lot of painting and remodeling and I really like it so far.
response from property -Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
Review From Modern Messagesubmitted by Michelle Z. - |Recommended: YesSo far I have loved living ... — So far I have loved living here I have lived here about a year and a half. No real complaints. Love the gym Only complaint is hearing my upstairs neighbors
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
Review From Modern Messagesubmitted by Patricia F. - |Recommended: YesLots of improvements being ... — Lots of improvements being made finally. Unfortunately some of the tenants are not concerned about the living conditions. New light and people threw sauce packets in it that leaked. Water leaking in through a window in the lobby. Carpets disgusting. Paint looked good but recent move outs have damaged the walls already. Dog bags ran out and apparently that meant no one had to pick up dog poop as it's all over out there. Glass bottles in grass and landscaping for weeks. No one picks it up including me. Another tenant sweeps the side walks to keep them clear.
response from property -Thank you for leaving this detailed feedback about your experience with us. We will use this review to assess our strengths and weaknesses to help better meet the needs of our residents.
Review From Modern Messagesubmitted by Liliana B. - |Recommended: YesI've been here for a year n... — I've been here for a year now and no complaints so far Really like it here... the only complaint I have is with the off-site customer service but everything else is good
response from property -Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
Review From Modern Messagesubmitted by Clarisse T. - |Recommended: YesI really enjoy the manageme... — I really enjoy the management here. They are so friendly and when there is maintenance request is put in, they are so quick to resolve it Also, I am excited for the new dog parks they will be building.
response from property -Thank you for the feedback. We strive to provide excellent service here at The Monroe Apartments.
Review From Modern Messagesubmitted by Andrea S. - |Recommended: YesThe area and neighborhood i... — The area and neighborhood is beautiful People are very friendly. Love the apartment and new carpeting. Everything has been WONDERFUL.... Just need my locks fixed.
response from property -Thank you for the feedback. Please let us know if you have any outstanding requests and we will be happy to assist you.
Review From Modern Messagesubmitted by Mohammed C. - |Recommended: YesEnjoy the stay is Monroe Ap... — Enjoy the stay is Monroe Apartments . I hope they have weekly activity's and a gym instructor and some games in the fitness center. Thank you
response from property -Thank you for taking the time to share this feedback with us.
Review From Modern Messagesubmitted by Michelle T. - |Recommended: YesI love all the the work you... — I love all the the work you are doing to the exterior and love the inside. Would love to see the gym get redone, and stopping people children mess with machines. Also would love the option for my apartment to be updated while still living here. Love our view just sucks that the remodels have all new dormmaybe 10 more then what we pay. Not really fair
response from property -Thank you for your review. We will use this review to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Sharon S. - |Recommended: YesVery pleasant place to live... — Very pleasant place to live. Grounds are kept up nicely the improvements made by the new management show they care about their tenants. Love the pool work out rooms.
response from property -Thank you for your review. We hope you continue to enjoy our community amenities.
Review From Modern Messagesubmitted by Sharlene P. - |Recommended: YesHave lived in this complex ... — Have lived in this complex 16 years, very nice and depending on your neighbors, very quiet. New management is little more hands-off than the old management, but not a deal breaker. Not bad, nice place.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by Vince C. - |Recommended: YesI am seeing progress — its fine
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.