Ratings & Reviews

Overall Rating

5(335 reviews)99.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Tanner S. - |Recommended: YesWell taken care of. Great l... — Well taken care of. Great location. Friendly neighbors. Not much more I could ask for. My girlfriend and I feel very safe here and never fear walking around at night or when it’s dark out.
response from property -Tanner, thank you for letting us know that you and your girlfriend feel at home in our community. The comfort and happiness of our residents are our top priorities, and your review shows us that we are succeeding.
Review From Modern Messagesubmitted by Crystal K. - |Recommended: YesAlways able to find a parki... — Always able to find a parking spot. Feel safe. Gym is nice and not busy. Sauna gets nice and toasty. Dog park is always clean. Hall ways clean and don’t smell.
response from property -Crystal, we are happy that you are enjoying our luxurious amenities! Thank you for sharing.
Review From Modern Messagesubmitted by Nicholas M. - |Recommended: YesThe complexes are clean and... — The complexes are clean and beautiful I was very impressed by the professionalism shown to me by the employees in the leasing office. Our neighbors all seem to be kind and thoughtful, definitely a great fresh start to a new chapter in my life.
response from property -Nicholas, there is nothing better than having kind and thoughtful neighbors. Thank you for sharing your positive experience with our team.
Review From Modern Messagesubmitted by Breanna R. - |Recommended: Yes10 10 would recommend Supe... — 10 10 would recommend Super friendly staff that helps with all issues and great area to live in. Close to a lot of great restaurants, grocery stores, and other attractions.
response from property -Breanna, thank you for noting our professional team and prime location! Your recommendation is a wonderful compliment.
Review From Modern Messagesubmitted by Marcus T. - |Recommended: YesI just moved in and everyth... — I just moved in and everything is awesome and I am enjoying it a lot Ye windows were draft so we had to cover them with plastic sheeting to cover drafts, but that is it.
response from property -Marcus, we are thrilled you selected our community to call home. Thank you for letting us know you have been so delighted. Please email us at themonroe@trinity-pm.com if you would like us to address your concerns with your windows.
Review From Modern Messagesubmitted by Stephany W. - |Recommended: YesThe staff was extremely ple... — The staff was extremely pleasant and helpful. Very professional... They are literally just one phone call away. They are quick with responses. They keep the property clean and in tact. I made a great choice.
response from property -Stephany, we truly appreciate your exceptional feedback about our responsive and thorough service. We aim to provide a lovely atmosphere and a friendly vibe as well. Here's to a fantastic 2021!
Review From Modern Messagesubmitted by Rachel M. - |Recommended: YesClean and friendly atmosphe... — Clean and friendly atmosphere. Quality appliances. I requested maintenance when I moved in and the maintenance person was there within the hour.
response from property -That's great to hear, Rachel! We are delighted to know that our team has provided you with the excellent customer service on which we pride ourselves. Thank you for your review!
Review From Modern Messagesubmitted by Kathryn H. - |Recommended: YesGreat place to live. great ... — great place to live. great community. great neighborhood. communication with the main office sometimes can be a hassle, but not too bad overall.
response from property -Kathryn, we sincerely appreciate your feedback on our community! Please feel free to email us at themonroe@trinity-pm.com to discuss your concerns with our communication so we may ensure your situation improves. Thank you so much.
Review From Modern Messagesubmitted by Karen M. - |Recommended: YesExcelent I like this apartm... — Excelent I like this apartment. And de view, the lobby, all I Like. I love the gym, and the lake. I can walk and i feel peace. My apartment is so confortable
response from property -Karen, our team is proud of the amenities we offer our residents and are glad you are taking advantage of them. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Amy O. - |Recommended: YesI have lived here for two y... — I have lived here for two years and really enjoy it. Our neighbors are friendly and the apartment is pretty quiet. I love the amenities that are included and that dogs are allowed as well
response from property -Amy, we have loved having you here for the past two years. Thank you for letting us know how much you have enjoyed it.
Review From Modern Messagesubmitted by Anali C. - |Recommended: YesEverything about this commu... — Everything about this community is amazing The dog park and the neighborhood is super safe . The gum is beautiful and the pool in the summer is a huge plus.
response from property -Anali, thank you for your review and a five-star rating. We love our amenities and are glad that you are taking advantage of them. Have a nice day!
Review From Modern Messagesubmitted by Lauren F. - |Recommended: YesFriendly staff quiet commun... — Friendly staff quiet community maintenance is on-top of requests and complete them in a timely manor close to highways and shops as well as the cit
response from property -Lauren, there is nothing better than hearing our team is on top of all requests that come through. Thank you for sharing.
Review From Modern Messagesubmitted by Chantelle B. - |Recommended: YesVery friendly community, my... — Very friendly community, my neighbors in my building are so kind, polite, always welling to help a follow neighbor out. Eg. the postal service package
response from property -Chantelle, thank you for the heartwarming review. Your feedback makes us so proud to have such outstanding residents in our community. We appreciate you sharing with us.
Review From Modern Messagesubmitted by Dina D. - |Recommended: YesI have lived in The Monroe ... — I have lived in The Monroe Apartments for over ten years. I feel safe and always get good maintenance. Also the staff worked with me in the past if I ever had any issues.
response from property -Dina, how nice to hear that you have no complaints so far! Providing you with a peaceful community and an attentive team to assist you is our primary goal. It is nice to know you recognize our efforts. Thank you for ten years of loyalty!
Review From Modern Messagesubmitted by Emily C. - |Recommended: YesI love this community grea... — i love this community great place to live. Every time there is an issue, maintenance comes very quickly. All of our neighbors are extremely friendly and very limited noise
response from property -Emily, thank you for a top-notch review. Making life a bit easier for our residents is our goal. We are always here when you need us.